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Altissimo Solutions provides computer systems administration of company servers and company owned desktops/laptops; server upgrades and patches; printer and email management; process automation; server and network security; physical building access control systems; network and vendor management; backup of critical data and disaster recovery of core systems to ensure business continuity .

User Support

  • Responding to, addressing, and resolving all user hardware and software requests to assist with the user’s day-to-day duties and responsibilities, including problems with desktops, laptops, printing/scanning, and email.

Systems Maintenance

  • Performing server hardware and software maintenance as needed.

  • Deploying new versions of software and operating systems as needed.

  • Developing and maintaining procedural documentation.

  • Maintain an auditable inventory of servers and systems owned by Daylight Foods.

  • Proactive server systems monitoring and alerting.

  • User account management, i.e. vpn, email, physical access to company premises, computer access.

  • Network and firewall management, including network security.

Process & Service Improvements

  • Analyze and improve current processes to introduce efficiencies through automation and optimizations of current workflows.

  • Implement robust 3-tier, geographically diverse backup and recovery solutions.

  • Create disaster recovery and business continuity plans.

  • Research, evaluate and present options to implement new technologies.

  • 3rd Party vendor selection and management

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